FAQs
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No, we currently ship within the USA only.
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Orders are processed in 1–3 business days. Delivery within the USA usually takes 3–7 business days.
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Do you offer local pickup?
Yes, local pickup in Brooklyn, NY is available. You will see the pickup option at checkout.
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Can I cancel or change my order?
You can request a change or cancellation within 24 hours of placing your order.
Do you accept returns or exchanges?
Since every candle is handmade, we do not accept returns or exchanges.
If there is any issue with your order, please contact us at manh.wick@gmail.com.
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Do you take custom orders?
Yes! We do accept custom candle orders.
If you have a specific request, please email: manh.wick@gmail.com
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How do I get the best burn?
Let the first burn last until the melted wax reaches the edges. This prevents tunneling.
How long do your candles burn?
Burn time depends on the style — approximately 25–50+ hours with proper care.
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Can I add gift wrap or a message?
We don’t offer custom messages as of yet, but all candles come packaged and ready for gifting!
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Do you offer wholesale?
Yes, we do. Please email: manh.wick@gmail.com